What Platform Is Used To Build The Sites?

We've built our platform ourselves. Over the past ten years, we've seen over 800 businesses and organizations using our software, and giving us feedback. We believe we there is no platform empowering people to make a beautiful website these days.

Our clients love how they can make edits, create new landing pages, and add new content simply and quickly. We've added all kinds of features over the years that our clients have enjoyed.

That's the best part about having our own platform. When one website gets a new feature, everyone benefits as well. Our clients love their sites and they only get better.

Is It Search Engine Optimization (SEO) Friendly?
We work hard to make sure our sites are very Google-friendly. On top of making sure it is simple and quick to add keyword-rich content (because great content is always king), we have provided our clients with several tools they need to maximize their SEO:
  • Customizable Page Titles and Description for every page
  • Image Alt Tags on every image
  • Fast servers for quick loading
  • Premium site security through CloudFlare
  • Mobile optimized
  • Quickly hook up your Google Analytics and Google Search Console in minutes

Honestly, the most important feature for getting the best in your SEO is to write amazing content that scratches the itch with your ideal customer. You'll love how easy it is to make changes so much, you'll look forward to content creation. 

How Do I Make Changes On My Site?

Feeling like you "own" the content on your site is critical for keeping your site updated and content fresh. We give you and your team individual accounts with varying levels of editing capabilities. Once you login, you will be able to edit text, change images, adjust colors, add new blocks, blogs, and even create entire pages.

This Knowledge Base that gives you all the information you need to customize and adjust your site all you want. 

What do I do if I have problems with my site or need help?

As part of our monthly hosting fee, all of our clients have access to our customer support email [email protected] Our customer support email is accessible for the entirety of your partnership with us. From here we provide lightning-quick tech support and answer any questions you may have regarding your site.

This is also the email to use if there are any new ideas or changes that you would like to make to your site and need help completing it. 

What's Included in the Monthly Website Hosting & Support Fee?

From day one, we've understood that clinics are looking to keep costs down and it's been our goal to keep things affordable. As you likely know, we provide our ongoing website hosting and support for a monthly fee of $40, plus tax. To some, this fee will be a new line item in your budget and so we wanted to take the time to explain the value in it.

Here’s what we include in our base-level $40 Hosting & Support Plan:

1. Unlimited Technical Support

We like to think of ourselves as your remote staff, always a phone call or email away. Never again do you need to find yourself struggling with your website. You can rest easy knowing that we’re here to help and that no problem is too big or small.

This saves you: Approximately 1-2 hours per month, solving website issues.

2. Ongoing Website Maintenance

Much like a car, websites require regular care and maintenance in order to continue running efficiently. We include that maintenance in our service and the monthly support fee is the only website invoice you’ll ever receive from us. For the duration of your website, we’ll repair and improve your website features at no additional cost to you.
Saving you: Money (if you’re paying a developer) or Time (if you're using an administrator/staff to maintain the site)

3. Website Hosting

Most hosting providers will limit the space your website can take up on the server. Knowing the requirements of a typical website, we have included all the space your website will require and are ready to handle any reasonable amount of images, files, and pages that your website needs. 

Standard cost: $10/month 

4. Regular Website Improvements

To us, this is the biggest difference we can make. We wanted to end the cycle of turning over your website every five to ten years. We built our platform in a way that would allow your website to grow and improve on a daily basis. Essentially, five years from the day you launch your website, it will have received five years of advancements and will be as modern, timely, and functional as it was on day one.

This saves you: Approximately $1000 every 5 years and lots of time setting up a new website. There will be no need for a new website in 5 years. 

At the end of the day, we’re just excited to be able to provide clinics with peace of mind when it comes to their website. We realize it may be an additional fee from what you’re currently paying, but we also believe that a great website that continues to work well is one of the strongest investments your clinic can make. It will be the new front door and the primary tool in helping to draw new families to your clinic. 

If you think that you may need a higher level of support, we also offer white glove customer service packages ranging from $80-$500/mo. depending on the level of help you require.

What are the benefits of having a service agreement with us?

1. Consolidation of Services

We believe that we can make your life a lot simpler by keeping the 5 services list above under one roof. With every function taking place by the same team means saving a lot of headaches down the road. For example, you could be encountering a problem with your website and the systems administrator tells you it's the programmer's problem, and the programmer tells you it's the systems administrators problem.

2. Predictability of Cost

Working outside of a monthly agreement means that the invoices you receive for work done each month could fluctuate. Knowing the set costs will allow you to budget for your website and spread the development costs out over time.

Hope this helps makes sense of the cost and if you have any thoughts of questions on this, don’t hesitate to get in touch!

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